How Consumer Brands Can Optimize for Product Discovery in ChatGPT
Generative AI has quickly gone from a curiosity to a daily utility for millions of consumers, and ecommerce is starting to feel the impact. Shoppers are no longer limited to traditional search engines or marketplace listings. Instead, they’re turning to conversational tools like ChatGPT to ask for product recommendations in plain language: “best gifts for new moms,” “top-rated noise-canceling headphones under $200,” or “eco-friendly kitchen essentials.” Until now, these AI-powered shopping experiences have largely stopped at discovery.